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Ayala firm to expand services abroad

Posted November 28, 2008

TAGUIG CITY, Philippines -- Ayala-owned human resource services provider HRMall plans to expand operations in Asia Pacific.

Gigi Rapadas, HRMall General Manager said the company is eyeing English-speaking countries like Singapore, Australia, Hong Kong, New Zealand and Malaysia as potential markets for expansion.

Rapadas said HRMall started out as internal human resource operations managing the requirements of other Ayala-owned companies until it became large enough to develop its own services.

HRMall is a human resource business process outsourcer. Currently, it is servicing over 20,000 employees from mostly Ayala-owned companies.

"Human resource services is a new field in the Philippines but the demand is high especially for companies that have large number of employees," Rapadas said.

She said companies want to focus on their business and reduce the time to manage manpower requirements. Organizations often implement their own HR management applications or outsource it.

"The main driver is not cost reduction but streamlining of operations and maximizing manpower," Rapadas said, adding that they hope to get clients in 2009.

HRMall uses a software-as-a-service type of offering for recruitment, employee benefits and loans and financial and payroll management.

Source: INQUIRER.net, November 27, 2008
By Alexander Villafania

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