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Siemens IT Solutions and Services, Inc.

Siemens AG is a global powerhouse in electronics and electrical engineering, operating in the industry, energy and healthcare sectors. Siemens has been involved for over 95 years in the development of infrastructure in the Philippines. They are the Leader in the area of Information and Communications, Automation and Control, Medical, and Power business.

Siemens IT Solutions and Services Philippines was set up primarily to provide service to existing Siemens Customers from other global production centers. Over the last few years, the business has grown wherein they now support over 7 internal Siemens Customers as well as 9 external Fortune 100 companies. In addition, Siemens IT Solutions and Services Philippines is the only company in the country to be certified by 3 ISO Standards namely  ISO 9001 (Quality Management), ISO 20000 (IT Service Management), ISO 27001 (IT Security).



No. of Employees:
2005: 40
End 2007: 900

Services Provided:
Currently provide Service Desk/Technical Support to a large number of internal and external customers. Some of the range of services provided include but are not limited to:
- Hardware support:
- Desktop/Mobile PCs
- Workstations
- Printers
- LAN/WAN/VPN connections

- Software support:
- Microsoft Operating Systems
- Microsoft Office Suites
- Web browser
- Additional desktop tools (Antivirus, Multimedia, etc.)
- Custom Business Line Applications
- Standard Business Applications (Siebel, SAP, People Soft)

- Additional support:
- Blackberry, PDAs
- I&C-related products (e.g. Fax )
- Account Administration (AD/Exchange/Lotus,)
- ID Management

Countries Served:
USA, All of Asia, UK, Turkey, Ireland, Brazil, Belguim, Hawaii, Argentina, Chile, Puerto Rico, Austria, Bahrain, India, Nigeria, Panama, Czech Republic, Canada. (* We serve all English Markets for the customers we represent)


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