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Surveys

A Look at Outsourcing Vendors & Locations
~ The Wall Street Journal.online (June 2007)

An Analysis of the Philippine Business Process Outsourcing Industry
~ Asian Development Bank (March 2007)

Contact Centre Industry
Human Resource Management, Agent Turnover and Recruitment In Singapore and the APAC Region
~ callcentres.net (Nov 2007)

Global Services Location Index 2007
~ A. T. Kearney (Apr 2007)

Global Shared Services and Outsourcing (SSO) Study
\"The Advent of the Vertical Imperative\"
~ Frost & Sullivan (Aug 2007)

Offshore Business Services Report 2008
~ FBR Capital Markets (Dec 2007)

Outsourcing and the Philippine economy
The BPO industry is becoming the new growth driver for the economy.
~ Nomura Securities Co Ltd, Tokyo (Nov 2007)

Outsourcing BPO 2007
~ Diamond Management & Technology Consultants (Dec 2007)

Philippines: Selected Issues
~ International Monetary Fund (March 2007)

Seven Global Shifts: a Window of Opportunity for the Philippines to Capture Workflow in the Era of Global Integration
~ IBM Philippines (Sept 2007)

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