An Analysis of the Philippine Business Process Outsourcing Industry
"...the Philippines is comparable to or even fares better than other emerging BPO providers in areas such as quality and cost of labor and certain infrastructure costs..."
"The Philippine BPO sector is expected to experience high growth because it has been marked by a steady flow of investments, especially in the contact centers."
"The sector can provide 7–11% of the jobs for new labor force entrants between 2007 and 2010, which~ Asian Development Bank (March 2007)
is a high contribution for a single economic activity."